Information on Game Bans
Bans are implemented on users that have used any potential cheats or hacks in the game. This could include but is not limited to:
- Downloading the game free, illegally
- Spawning gems free, illegally
- Playing a cracked copy of the game
Appealing a Game Ban
If you genuinely believe you have not cheated or hacked the game in any way, then you can attempt to appeal the ban by messaging firstname.lastname@example.org
Please do be patient, as you can imagine there may well be many users who believe they do not deserve to have been banned. From then on, it is in the dev's hands.