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Bug report can not get the gem at tower

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#1 Jackyuan1997

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Posted 16 February 2017 - 09:34 PM

For the new event of showdown tower, when I reached floor 8, it jumps into the story plot and the girl gives me a gem as bonus item, but I click the screen and can't get the gem, and I can't keep playing the game either. I tried several times and can't solve the problem. Do any of you guys have the same problem or it's my iPad problem? I'm currently using iPad Pro 12.9 inch as my gaming device. Please fix the bug and thank you very much!

#2 Jackyuan1997

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Posted 16 February 2017 - 10:09 PM

I need help guys:(

#3 Heros

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Posted 16 February 2017 - 10:24 PM

Note your restore-code somewhere, delete the app, reinstall the app and restore your game with the help of your code. If this ain't gonna help contact the devs via mail

#4 F2P RIP

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Posted 17 February 2017 - 02:55 PM

Same here i encounter this stupid problem 2....zzZzz



#5 Jackyuan1997

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Posted 17 February 2017 - 08:14 PM

Same here i encounter this stupid problem 2....zzZzz

I don't Kim's what to do man....

Note your restore-code somewhere, delete the app, reinstall the app and restore your game with the help of your code. If this ain't gonna help contact the devs via mail

it doesn't work man. Thx tho :)

#6 spatra

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Posted 18 February 2017 - 12:20 AM

Same problem here. Not able to advance to lvl 9 because the game freezes with the "Bonus Item" screen. The screens looks like it is messed up in size. Next Button is not clickable. Really want those Legend potions.

 

Sent devs a mail.

 

EDIT: using iPhone 6 Plus.



#7 MikeDev

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Posted 18 February 2017 - 01:41 AM

Looking into it now. Sorry for the trouble, everyone!



#8 Jackyuan1997

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Posted 18 February 2017 - 02:28 AM

Looking into it now. Sorry for the trouble, everyone!

it still doesn't work :(

#9 F2P Zardecil

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Posted 18 February 2017 - 02:34 AM

They are looking into it. That doesn't mean they have fixed it yet.
Buff Nebelronix!!!!!!!!!!!!

#10 Jackyuan1997

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Posted 18 February 2017 - 07:52 PM

They are looking into it. That doesn't mean they have fixed it yet.

oh ok,it works now:)





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