Updated contact info 9/30/2016
If you are having issues with any of our games, please contact us via email at one of the following addresses, which are organised by subject:
This address is for anything related to In App Purchases. This infludes hatching eggs, buying gems, or spending gems in any other way.
This address is for anything related to restore codes such as restoring a lost account.
This address is for anything related to gameplay. This includes issues with event rewards, friends, bugs that require a response, or anything that isn't covered in the previous emails.
This address is for anything that does not require a response from the dev team. This includes bug reports and suggestions.
If your email is in reference to any game other than Neo Monsters, or for some other reason does not fall under any of the previous categories, contact this address.
You may also contact us through our Facebook page if necessary: